所谓交流,即将自己的想法、意见传达给别人,并让别人充分理解自己的想法与意见。作为经营管理者,交流能力至关重要,因为它直接影响着下属的行为。交流能力弱的人就像遭遇海难的幸存者,在风雨飘摇中盼望前方能驶来一艘救命船;而交流能力强的人则如救命船的船长,明确知道自己将驶向何方与如何到达。 The so-called exchange, about their own ideas, opinions to others, and let others fully understand their own ideas and opinions. As a manager, communication skills are crucial because it directly affects subordinates’ behavior. Those who are less able to communicate are like survivors of a shipwreck, looking forward to a life-saving boat in precarious weather, while those who are capable of communication, such as the captain of a lifesaving boat, know exactly where they are going and how they will arrive.