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目的:探讨护士分层管理在临床护理管理中的应用效果。方法:选取我院护理工作人员各9名、患者各89例作为研究对象,观察实施护士分层管理的效果。结果:实施护士分层管理后护士护理操作分数、笔试分数均明显高于护士分层管理前,实施护士分层管理后患者满意率明显高于管理前,P<0.05,有统计学意义。结论:临床护理管理中实施护士分层管理可有效提高护士自身素质、患者满意度,降低投诉事件发生率、护理失误率。
Objective: To discuss the application effect of nurses’ stratification management in clinical nursing management. Methods: Nine nursing staffs in our hospital and 89 patients in each hospital were selected as the research object to observe the effect of implementing the nurses’ stratification management. Results: The nurse nursing operation scores and written test scores were significantly higher than those before nurses’ stratification management. The satisfaction rate of patients was significantly higher than that before management after the stratified management of nurses, P <0.05, with statistical significance. Conclusion: The implementation of nurse management in clinical nursing management can effectively improve the quality of nurses, patient satisfaction, reduce the incidence of complaints and nursing failure rate.