为规范省级机关行政许可大厅等服务基层服务群众窗口单位服务行为,提升服务质量,强化监督检查,切实解决“门难进、脸难看、事难办”和“不作为、慢作为、乱作为”等问题,日前河北省出台省级机关行政许可大厅等服务基层服务群众窗口单位“四零”服务承诺制度,并建立激励制约机制。 In order to standardize the provincial government agencies such as the administrative licensing lobby serving grassroots units service window services, improve service quality and strengthen supervision and inspection, and earnestly solve the “door intolerable, face ugly, things difficult” and “not as slow as the , Chaos as ”and other issues, a few days ago, Hebei Province, the introduction of the provincial government agencies such as administrative licensing lobby service grass-roots units “ 40 ”service commitment system and the establishment of incentive and restraint mechanisms.