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本文通过对某装备问题软件类和新需求软件类在维护过程依据的优缺点进行分析研究,并基于9001B-2009《质量管理体系要求》中的“一个过程的输出就是另一个过程的输入”这个理论,提出了一种软件维护流程及监督模式,在此基础上对软件维护的输入、实施和输出贯彻三个过程进行合理的流程化,并适时提出顾客的监督要点,可有效规范软件维护流程,提高软件维护质量。
Based on the analysis of the merits and demerits of the maintenance process based on software equipment of a certain equipment problem and new requirements, and based on the “Quality Management System Requirements” of 9001B-2009, the output of one process is the input of another process. This theory, a software maintenance process and monitoring mode, on the basis of software maintenance input, implementation and output of the three processes to carry out a reasonable process, and put forward the customer supervision points in time, can effectively regulate the software Maintain the process and improve the quality of software maintenance.