随着信息技术发展及在图书馆领域的应用,馆际互借形式和内容发生大的变化,使图书馆从单纯的信息贮存单位转变成信息存取中心。北京语言大学开展馆际互借服务以来,便利了师生的科研和学习,但由于技术及服务层面的多种原因,致使利用该服务的读者数量相对比较少,为提升服务,需要从技术支持和服务提供两个方面改进。 With the development of information technology and its application in the field of libraries, great changes have taken place in the forms and contents of interlibrary loan, so that the library is transformed from a pure information storage unit into an information access center. Beijing University of Languages ​​has facilitated the research and study of teachers and students since its implementation of interlibrary loan service. However, due to various reasons of technology and service level, the number of readers who use this service is relatively small. To improve service, And service improvement in two aspects.