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年初以来,辽阳宏伟区地税局围绕解决联系服务群众“最后一公里”问题,从治理“门难进、脸难看、事难办”入手,积极采取有效措施加强机关作风建设,提升了干部职工的纳税服务意识和水平。一是对照业务流程,认真排查问题漏洞。组织干部职工围绕优化办税服务流程进行专题研讨,仔细排查在纳税服务方面存在的问题和漏洞,认真进行整改。二是完善制度建设,强化内部协调衔接。检查限时服务、延时服务、预约服务等管理制度落实情况,收集纳税人的意见建议,对服务承诺制度进行细化完善。三是优化办税流程,积极兑现
Since the beginning of the year, Liaoyang Hongwei District Local Taxation Bureau has taken the initiative to take effective measures to strengthen the construction of the working style of the government and improve its work style by solving the problem of contacting the service masses “the last kilometer ” The cadres and workers of the tax service awareness and level. First, control business processes, carefully investigate the problem loopholes. Organize cadres and workers to focus on optimizing the tax service process seminars, carefully examine the problems and loopholes in the tax service, serious rectification. Second, improve the system construction, strengthen the internal coordination and convergence. Check the implementation of the management system such as time limit service, delayed service and reservation service, collect the opinions and suggestions of taxpayers, and refine and perfect the service commitment system. Third, optimize the tax process, and actively cash