现代企业的生存与发展面临三个重大挑战:一是难以精准把握变化越来越快、竞争越来越激烈的市场环境;二是难以快速响应层出不穷、日新月异的新兴事物;三是人员越来越注重按个性发展和追求自我价值的实现。企业传统的单一组织机构已经无法有效应对这些挑战,因此,跨若干个组织机构的虚拟团队这种新型组织形态应运而生,这是企业管理变革的必然选择。随着电信企业步入全业务运营时代,专业分工越来越细,人力资源越来越短缺,以客户需求为导向的工作任务日益需要跨部门组建专业团队来完成。中国移动广东公司揭阳分公司(以下简称“揭阳移动”)在班组建设中积极探索以个人特长和追求为核心组建虚拟合作团队,取得了良好效果,虚拟团队为公司的经营和发展发挥了越来越重要的作用,已经成为公司不可或缺的一种班组形态。 The survival and development of modern enterprises are facing three major challenges: First, it is difficult to accurately grasp the changes faster and faster, more and more competitive market environment; Second, it is difficult to quickly respond to emerging things with each passing day; Third, more and more personnel Focus on individual development and the pursuit of self-realization of value. The traditional organization of a single organization can no longer effectively deal with these challenges. Therefore, a new organizational form of virtual team across several organizations emerges as the times require, which is the inevitable choice for the management reform of enterprises. As telecom companies enter the era of full-service operation, the division of work is getting smaller and smaller, the shortage of human resources is becoming increasingly scarce, and the work tasks based on customer needs increasingly require the formation of professional teams across departments. Jieyang Branch of China Mobile Guangdong Company (hereinafter referred to as “Jieyang Mobile”) actively explored the construction of virtual cooperation team with individual expertise and pursuit as the core, and achieved good results. The virtual team played an important role in the operation and development of the company More and more important role has become an indispensable form of a team.