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谈判是人类文明的产物,是人类文明交往的重要形式,是一种普遍存在的社会现象。被美国《花花公子》杂志赞誉为“全世界最佳谈判能手”的荷伯·柯恩说“世界是一张巨大的谈判桌,每个人都有可能成为谈判者。”世界是个大舞台,我们每个人都在其中扮演着多种角色;但无论年龄长幼、地位高低、职业贵贱、性别男女,只要你在这个地球上生活,你就有可能参与谈判。谈判活动遍布于人类社会的各个角落,具有普遍性;谈判内容涉及到人们生活的方方面面,具有复杂性;谈判行为伴随着每个成员的人际交往,具有随时性。因此,纵然你博学多才,也难以做到事事都内行;即使你已身经百战,也有可能面临新的情况。在你必须参与谈判,而对所谈内容却不通的情况下,你也不必畏缩不前;你应该向下面这位谈判专家学习。
Negotiation is a product of human civilization, an important form of human civilization and an ubiquitous social phenomenon. “The world is a huge negotiation table and everyone is likely to become a negotiator.” The world is a big stage, and we are acclaimed as “the best negotiator in the world” by Playboy magazine in the United States Everyone plays a variety of roles, but as long as you live on this planet, you are likely to be involved in negotiations, regardless of age, status, professional status, and gender. Negotiation activities are widespread in all corners of human society and are universal. The negotiation involves all aspects of people’s lives and is complex. The negotiation is accompanied by the interpersonal contact of each member and is readily available. So, even if you are knowledgeable and versatile, it’s hard to do everything; even if you’ve got enough experience, you’re likely to face something new. You do not have to cringe when you have to be involved in the negotiation, but it does not work well; you should learn from the negotiator below.