门诊是医院的窗口,门诊医护人员服务态度的好坏,医疗技术的高低,从某种程度上讲直接反映医院的医疗质量和整体水平,影响医院的“整体效益”.随着改革开放的不断深入,医疗市场竞争日趋激烈,医院逐步从单一型向复合型转变,不同层次的患者需求各异,门诊工作面临许多许多新的挑战.我院门诊坚持“以病人为中心”通过开展优质服务,带动和促进了各项医疗工作的良性循环. The clinic is the window of the hospital. The service attitude of the outpatient medical staff is good or bad. The level of medical technology directly reflects the hospital’s medical quality and overall level to a certain extent, and affects the hospital’s “overall benefits”. With the continuous reform and opening up In-depth, increasingly fierce competition in the medical market, hospitals gradually changing from a single type to a complex type, different levels of patients with different needs, outpatient work face many new and many new challenges. Our hospital insists on “patient-centered” through the implementation of quality services, Promote and promote a virtuous circle of medical work.