导游带团中让游客建立信任“五要素”分析

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导游带团就是与游客沟通交流的过程,如何在短短的旅程中让游客享受旅行的快乐,忘却旅行的疲劳,收获全新的体验,留下美好的印象。导游按照沟通、尊重、相容、守信、服务五个要素与游客建立信认的人际关系,让游客旅行后获取精神的愉悦,达到旅行目的。导游是引导游客游览,让游客感受山水、人文之美,也是在这个过程中给予游客食、宿、行等各方面帮助,并解决旅游途中可能出现问题的人。因此,导游和游客的关系决定了游览 Tour guide with tourists is the process of communication and exchange, how to make tourists enjoy the joy of travel in a short journey, forget the fatigue of travel, gain a new experience, leaving a good impression. Tour guides in accordance with the five elements of communication, respect, compatibility, trustworthiness, service and tourists to establish a letter of interpersonal relationships, so that tourists get the pleasure of travel after the trip to achieve the purpose of travel. Tour guide is to guide tourists to visit, so that tourists feel the landscape, the beauty of humanity, but also in the process to give visitors food, accommodation, transportation and other help, and to solve possible problems traveling on the road. Therefore, the tour guide and the relationship between tourists decided to visit
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