日本式管理是指作为群体的日本人在战后发展经济的实践中创造和形成的具有日本民族文化和哲学的现代化管理科学,也可以说是融合日本文化的现代化管理体系。其突出的特点,是贯穿一切的团队精神,严谨的科学态度,对高质量、高效率无休止的追求,把顾客的需求与评价置于至高无上地位的不断自我完善的过程。日本式管理更注重人际关系,实行精密的分工、稳定的员工制度。此外,最值得称道的还是日本的经营哲学,即在企业中产生家族式的共同意识,培养出外人无法理解的信任、微妙与亲密的关系。 Japanese management refers to the modern management science with the Japanese national culture and philosophy created and formed by the Japanese as a group in the post-war development of the economy. It can also be said to be a modern management system that incorporates Japanese culture. Its outstanding characteristics are the team spirit that runs through everything, the rigorous scientific attitude, the endless pursuit of high quality and high efficiency, and placing the customer’s needs and evaluations in a process of constant self-improvement. Japanese-style management pays more attention to interpersonal relationships and implements a precise division of labor and a stable employee system. In addition, what is most commendable is Japan’s business philosophy, that is, creating a family-like common sense in the company and fostering trust, subtlety, and intimacy that outsiders cannot understand.