据消费者协会工作人员介绍,在“穿”上,鞋的投诉率高于衣、帽、裤。也许正基于此,《北京市消费者协会关于调解鞋类商品消费者权益争议的意见》规定得十分详尽。其中第六条这样规定:对作过修理的鞋或应更换、退货的鞋,与消费者协商作修理解决的,经营者对消费者实行经济补偿。补偿金额以对该鞋所修理的部位为主,兼顾购买时间长短,由双方协商解决,按 According to the Consumer Association staff, in the “wear”, the complaint rate of shoes higher than clothing, hats, pants. Perhaps based on this, “Beijing Consumer Association on the Conciliation of Disputes over the rights and interests of consumer goods,” the provisions of the provisions are very detailed. Article VI of the provisions of this: the repaired shoes or should be replaced, returned shoes, consulted with consumers for repair and solve, the operator of economic compensation to consumers. Compensation for the shoes to repair the site-based, taking into account the length of time purchased by both parties to negotiate settlement by