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“信息孤岛”问题是电子政务发展到一定阶段必然要面临和解决的棘手问题。舆情是指公众对国家管理活动或行为所持的社会政治态度,网络舆情是舆情在“网络社会”这种特定社会空间中的体现。解决“信息孤岛”问题、提高地方政府网络舆情应对能力,必须从观念层面上全面理解电子政务,从制度层面上加强法制建设,从技术层面加强与IT企业的协作,从安全层面上加强政府信息安全。
“Information Island ” problem is the thorny issue that e-government must be faced and solved when it reaches a certain stage. Public opinion refers to the public’s social and political attitude toward state management activities or behaviors. Internet public opinion is the embodiment of public opinion in the particular social space such as “network society ”. To solve the problem of “isolated islands of information” and improve the public opinions and coping ability of local government networks, we must fully understand e-government from the conceptual level, strengthen the legal system construction from the institutional level, strengthen the cooperation with IT enterprises from the technical level, and strengthen the security level Government Information Security.