职业倦怠是20世纪70年代美国临床心理学家费登伯格(H.J.Freudenberger)在研究职业压力时提出的概念,指在职业环境中对长期情绪紧张源和人际关系紧张源的应激反应而表现出的一系列心理、生理综合症状,是一种个体无法应付外界超出个人能量和资源的过度要求而产生的身心耗竭 Job burnout is a concept proposed by HJ Freudenberger in the 1970s in the study of occupational stress in the United States by clinical psychologists in the 1970s. It refers to the performance of a stressful reaction to long-term stressors and interpersonal tensions in a professional setting Out of a series of psychological and physical symptoms, is an individual can not cope with the outside world beyond the individual’s energy and resources caused by excessive physical and mental exhaustion