拥有最多人口的河南省,其旅游资源丰富,旅游景点文化繁多,可以满足不同游客的心理预期。在倡导建立和谐社会的今天,和谐旅游备受关注,旅游服务人员与游客的和谐是七大和谐旅游的重要内容之一。导游员的综合素质是营造和谐旅游的重要因素,其诚实守信,敬业爱岗是导游员的道德素质的重要体现,而其文化素养,国学文化水平,景点文化解读能力,外语口语表达能力,跨文化交际能力等是他(她)们的业务素质的彰显。基于此,探索提升我省导游员的综合素质的路径就显得尤为重要。互联网普及,智慧城市,智慧旅游的时代已经来到,通过互联网平台构建导游员的学习管道不失为一条有效途径。以网促学,以学促游,以游促经,以经促富,从而为构建和谐社会,建设小康社会插上腾飞的翅膀。 With the largest population of Henan Province, its rich tourist resources, tourist attractions and cultural diversity, to meet the psychological expectations of different tourists. In advocating the establishment of a harmonious society today, harmonious tourism attracts much attention. The harmony between tourist service personnel and tourists is one of the important contents of harmonious tourism. The overall quality of tour guides is an important factor to create a harmonious tourism. The honesty and trustworthiness and dedication of loving one’s job are the important manifestation of the moral qualities of tour guides. However, their cultural literacy, cultural level of Chinese studies, their ability to interpret scenic spots and their speaking ability, Cultural communication ability is his (her) business quality highlights. Based on this, it is particularly important to explore the path to enhance the comprehensive quality of our tour guide. Internet popularization, smart city, the era of smart tourism has come, through the Internet platform to build guides to learn the pipeline after all, is an effective way. To promote learning network, to learn to promote tourism, to promote the economy, to promote wealth, so as to build a harmonious society, build a well-off society to take off the wings.