纵览世界上电子政务建设的先进国家,莫不是把电子政务当作一项改革行政服务和公共事务管理的重要载体,当成一个树立亲民、爱民政府形象的主要途径。事实上,几乎所有的工业化国家,在“信息高速公路”的五个应用领域当中,都把发展电子政务放到第一重要的位置,大力运用信息技术来重新塑 Looking at the advanced countries in the world in building e-government, is it not to treat e-government as an important vehicle for reforming administrative services and managing public affairs as a major way to establish the image of people-first and people-loving government? In fact, in almost all five industrialized regions of the “information superhighway,” practically all industrialized countries put the development of e-government in the first place and vigorously used information technology to reshape