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本文叙述了组织过程定义和改进过程所涉及的主要活动,目的是通过组织过程的资产积累,对组织过程的持续改进提供依据,也从过程实施的最佳实践及教训中积累经验,为指导组织的后续工作开展提供依据。组织过程资产的累积程度是衡量一个组织管理体系成熟度的重要指标,组织在实践中形成自己独特的过程资产,构成组织的核心竞争力。
This paper describes the main activities involved in the process of organizational process definition and improvement. The purpose is to provide basis for the continuous improvement of the organizational process through the accumulation of assets in the organizational process. It also accumulates experience from the best practices and lessons learned in process implementation, Follow-up work to provide basis for the conduct. The accumulation of organizational process assets is an important indicator to measure the maturity of an organization’s management system. Organizations form their own unique process assets in practice and form the core competitiveness of an organization.