信任的建立是一个缓慢的过程。人们在与别人建立一段关系的时候总是小心谨慎。但是如果你只有一个机会来决定是否相信一个人的时候,应该怎么办呢?在这种情况下,光靠“谨慎”一定无从选择:步步为营的态度会让人觉得心里有疙瘩,从而降低对此人此事的可信度。凯洛格商学院的J.Keith Murnighan、伦敦商学院的Madan M.Pillutla以及哈佛商学院的Deepak Malhotra用了两 The establishment of trust is a slow process. People are always careful when establishing a relationship with others. But what if you have only one chance to decide whether or not to believe in a person? In this case, you have to choose “cautiously.” Attitude at every step of the way can make people feel lumps in the heart, The credibility of this matter. J. Keith Murnighan of Kellogg School of Business, Madan M. Peputla of London Business School, and Deepak Malhotra of Harvard Business School spent two