要做好群众工作,就要有心、有道、有数、有招、有底。用责任心对待工作,用平常心看自己。要为人民服好务,能力就是硬道理。5位同志结合自身工作,与我们一起交流了他们开展群众工作的经验和体会,从中我们不难提炼出做好公安群众工作的一般规律。总结起来,五个要点:要树立爱民理念——有心,要建立沟通渠道——有道,要掌握社情民意——有数,要讲究工作方法——有招,要提高服务本 To do a good job of the masses, we must have the heart, the proper way, and count on it. Use sense of responsibility to treat work, look at yourself as usual. To serve the people, ability is the last word. With their work, the five comrades exchanged with us their experience and experience in carrying out mass work. From this we can easily extract the general rules of doing a good job of public security masses. To sum up, there are five main points: To establish the concept of loving the people - Be determined, to establish channels of communication - Youdao, to grasp the social conditions and public opinion - There are several, to pay attention to working methods - There are strokes, to improve service