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急诊科是一个医院极为重要的窗口,急诊工作的好坏直接影响到一个医院的整体形象,也在一定程度上代表着医院的整体医疗水平。急诊科是医疗工作的最前线,其典型特点是急症、重症患者多,在对患者救治的过程中稍有不当,就容易引发医疗纠纷。目前,很多医院在急诊科的建设和管理中仍存在相当多的问题。为了确保急诊工作的顺利进行,保障患者的生命安全,降低患者的死亡率,避免医患矛盾和护理纠纷的发生,应对急诊科实行科学化的管理。在此,笔者就急诊科管理中存在的问题以及对策提出看法和意见,希望有助于加强对急诊科的管理。
The emergency department is a very important window of a hospital. The quality of emergency work directly affects the overall image of a hospital and, to a certain extent, the overall medical care of the hospital. Emergency Department is the forefront of medical work, its typical characteristics are acute and severe patients and more, in the process of patient treatment slightly improper, it is easy to cause medical disputes. At present, quite a few problems still exist in the construction and management of emergency departments in many hospitals. In order to ensure the smooth progress of emergency work, protect the life safety of patients, reduce the mortality rate of patients, avoid the contradiction between doctors and patients and the occurrence of nursing disputes, the emergency department should implement scientific management. Here, I put forward the views and opinions on the problems and solutions in the emergency department management, hoping to help strengthen the management of the emergency department.