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目的调查长宁县居民满意度现况,总结健康县城建设的经验与不足,为健康县城建设持续开展提供建议。方法采用定量调查统计分析与定性访谈归纳相结合的方法进行数据收集与处理。结果医疗卫生机构服务总体满意度为56.30%,环境质量、社会保障、交通出行和社会治安满意者居多,分别达65.97%、68.41%、69.73%、64.99%,食品安全评价一般者与满意者人数接近,占46.97%和44.89%,健康县城建设效果满意者达240人,占75%。结论医疗卫生、环境质量、社会保障、交通出行、社会治安方面与建设效果方面满意度均较高,长宁县健康县城建设取得初步成效。但仍有医疗费用、食品安全、噪声、活动知悉及参与度方面需进一步完善。
Objective To investigate the current status of residents’ satisfaction in Changning County, summarize the experience and deficiencies of healthy county construction, and provide suggestions for the sustainable development of county health. Methods Data collection and processing were conducted by means of quantitative survey, statistical analysis and qualitative interview induction. Results The overall satisfaction rate of medical and health services was 56.30%. The satisfaction with environmental quality, social security, traffic and social security was the highest, reaching 65.97%, 68.41%, 69.73% and 64.99% respectively. The average number of people who evaluated food safety and satisfaction Approaching, accounting for 46.97% and 44.89%, 240 were satisfied with the construction effect of healthy county cities, accounting for 75%. Conclusions Satisfactory levels of health care, environmental quality, social security, traffic and transportation, social security and construction effects are high, and the healthy county construction in Changning County has achieved initial success. However, medical expenses, food safety, noise, awareness of activities and participation need to be further improved.