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针对Z市城区防汛工作面临的问题,Z市城区防汛办于2012年建立了防汛信息指挥系统,利用了大平台、物联网等信息化技术,将政府、养护工程队、国有通信企业、房产开发公司、物业公司、人民群众等不同角色通过互联网联系在了一起,实现了快速有效的合作响应机制从而达到了多元主体协同化的公共防汛服务责任共担、利益共享。笔者结合“新公共服务理论”的内涵与防汛工作相结合,对信息化防汛工作和服务模式优化提出了建议。
In view of the problems faced by flood control work in Z City, Z City Urban Flood Control Office established a flood control information command system in 2012, using information technology such as large platforms and Internet of Things to integrate government, maintenance engineering teams, state-owned telecommunications companies, real estate development companies , Property companies, people and other different roles through the Internet link together to achieve a rapid and effective cooperative response mechanism to achieve the diversification of the main responsibility of the public flood control services sharing, sharing of benefits. Combining the connotation of “New Public Service Theory ” with flood control work, the author puts forward suggestions on the optimization of information flood control work and service mode.