随着经济水平的发展,在全球化浪潮的推动下,酒店产业开始逐渐的发展起来,但是在众多酒店中如何脱颖而出成为酒店管理者共同面对的问题。所以在酒店管理中提高服务质量才能有效的留住客户,从而促进酒店经济效益的长远发展。本文主要分析了在现在酒店管理中服务管理的现状并针对现状提出了提高服务管理的具体措施。有效的服务管理对酒店管理发展起到十分重要的作用,良好的服务管理可以使客户感到家的温馨,使客户始终保持心情 With the development of the economy, driven by the tide of globalization, the hotel industry has been gradually developed, but how to stand out in many hotels has become a common problem facing hotel managers. Therefore, in hotel management to improve service quality in order to effectively retain customers, thereby promoting the hotel’s long-term economic development. This article mainly analyzes the current status of service management in hotel management and puts forward specific measures to improve service management according to the status quo. Effective service management plays an important role in the development of hotel management. Good service management can make customers feel warm in home and keep customers always in the mood