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EAP(E.mployeeAssistancePro-gram),即员工协助计划,是由企业为员工设置的一套系统、长期的福利与支持项目。通过专业人员对组织诊断、提出建议,对员工及直属亲人提供指导、培训和咨询,帮助解决员工及家庭成员的各种心理和行为问题,从而提高员工工作绩效。EAP能给企业带来巨大的经济效益,美国的一项研究表明,企业为:EAP投入1美元,可节省运营成本5美元到16美元。EAP的实施步骤完整的EAP包括了压力评估、组
EAP (E.mployeeAssistancePro-gram), Employee Assistance Program, is a set of system, long-term benefits and support programs that employees set for their company. Through the professional diagnosis of the organization, make recommendations to employees and their immediate families to provide guidance, training and counseling to help employees and family members of the various psychological and behavioral problems, thereby enhancing the work performance of employees. EAP can bring huge economic benefits to the enterprise, a study in the United States shows that enterprises: EAP invested 1 US dollars, can save operating costs of 5 to 16 US dollars. EAP Implementation Steps The complete EAP includes a stress assessment, group