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美国市场调研公司ForeSee Results近期对全美多个行业220家公司的产品和服务进行了美国顾客满意度指数(ACSI)调查,涉及门户网站和搜索引擎、在线新闻和信息网站、社交媒体网站等领域。调查显示:在网络搜索引擎领域,今年Google再次领先,ACSI比传统的门户网站更高,成为消费者最满意的搜索引擎;在线新闻和信息网站领域,福科斯新闻网站击败了所有在线新闻网站;而在社交媒体网站中,维基百科的ACSI得分最高Facebook和MySpace的ACSI得分垫底。
US market research firm ForeSee Results recently conducted an American Customer Satisfaction Index (ACSI) survey of 220 companies across multiple industries across multiple industries across the United States in areas such as portals and search engines, online news and information sites, and social media sites. The survey shows that in the field of web search engines, Google leads again this year. ACSI is the most satisfied search engine for consumers as compared to traditional portals. For online news and information websites, the news website of Beverly Hills defeated all online news websites. In social media sites, Wikipedia ACSI score the highest Facebook and MySpace bottom ACSI score.