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知识服务是定制化的个性服务,也是增值性的创新服务。专业图书馆服务的主要内容就是文献资源的数字化、专题数据库的建立以及针对用户的个性化服务。专业图书馆的创新服务模式有个性化信息服务模式、新型参考咨询服务模式、信息集成服务模式和狭义的知识管理服务模式4种。以笔者所在的中国人民抗日战争纪念馆为例,谈谈知识服务的三点设想,最后提出专业图书馆知识服务的实现途径。
Knowledge service is customized personalized service, but also value-added innovative services. The main content of professional library services is the digitization of literature resources, the establishment of thematic databases and personalized services for users. Professional library innovative service model personalized information service model, a new type of reference service model, information integration service model and the narrow knowledge management service model 4 kinds. Taking the Chinese People’s Anti-Japanese War Memorial Hall where the author is located as an example, we talk about three ideas of knowledge service and finally put forward ways to realize professional library knowledge service.