未来的通信发展一定是关注三个主体,一个是客户、一个是员工、一个是企业。对于客户来说,首先一定要有一个很好的体验,要非常方便地联系到合适的人;其次,要有最低的成本,愿意用这个工具沟通。对于员工来说,员工决定着企业的生存,什么样的员工素质决定着什么样的企业,但是员工存 The future development of communications must focus on three subjects, one is the client, one is the employee and one is the enterprise. For the customer, first of all, there must be a good experience to be very easy to contact the right people; secondly, have the lowest cost, willing to use this tool to communicate. For employees, employees determine the survival of enterprises, what kind of staff determines the quality of what kind of business, but the staff of the deposit