礼仪知识和素养是21世纪新型文秘人才必备的重要素质。许多学校的文秘专业开设了礼仪课,把它作为专业教学与社会接轨的一项教学改革措施,这对完善学生的知识结构,提高学生的素质和交际能力起到了很好的作用。然而,教学中也出现了一些误区,对其进行分析,有助于对症下药地改进教学,提高教学效果。 Etiquette knowledge and accomplishment are the essential qualities necessary for the new secretarial talents in the 21st century. Many secretarial courses are offered by secretarial courses in many schools. It is taken as a measure of teaching reform to integrate professional teaching with the society. It plays a very good role in improving the students ’knowledge structure and improving the students’ qualities and communicative competence. However, there are also some misunderstandings in teaching, which can help to remedy the problem and improve the teaching effect.