论文部分内容阅读
近年来,全球离岸信息系统外包迅速发展,但研究显示多数是失败的。客户与供应商之间由于文化差距、语言障碍以及领域知识差距导致的协调沟通问题是造成外包失败的重要原因。文化智力作为一种重要的跨文化沟通机制,为研究离岸信息系统外包项目的成功提供了新的理论视角。本文聚焦于离岸信息系统外包情景,研究供应商的文化智力对离岸信息系统外包成功的影响;引入文化差距和知识转移作为中介变量,并探索它们之间的作用关系;最后基于中国供应商的数据进行了实证研究。
In recent years, the global outsourcing of offshore information systems has been rapidly developing, but studies show that most are unsuccessful. The problem of coordination and communication between customers and suppliers due to cultural differences, language barriers and knowledge gaps in the field is the main reason for the failure of outsourcing. As an important cross-cultural communication mechanism, cultural intelligence provides a new theoretical perspective for studying the success of offshore information system outsourcing projects. This paper focuses on the outsourcing of offshore information systems and studies the impact of suppliers’ cultural intelligence on the success of offshore information systems outsourcing. The paper introduces cultural gaps and knowledge transfer as intermediary variables and explores the interaction between them. Finally, The data of the empirical study.