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Korean society is rapidly becoming more aged.Currently,the ratio of the population aged 65 or more accounts for 13.2%of the total population.The ratio is expected to exceed 14%by 2018,making Korea an aged society.By 2026,Korea is expected to become a super-aged society,reaching a senior population ratio of 20%.In light of this problem,beginning February,2008,the national certification system of care workers was implemented in Korea.Care workers provide care services for the aged at their homes as well as in long-term care institutions.However,the poor working conditions that many care workers operate in has resulted in low quality of care service.In order to enhance the service quality of long-term care for the aged,improvements to care workers’ work environment are necessary above all.This study aims to examine the impacts of care workers’ work environment and job satisfaction on care service quality in Korea.In order to collect data,a survey was distributed to 105 care workers and interviews were conducted with 3 care workers working in aged care centers and home-visit care centers in Korea between December 9,2017 and January 21,2018.For data analysis,SPSS ver.20 was used as a statistical tool.Factorial analysis and reliability analysis with Cronbach’s Alpha were used in order to check the correlation among variables and the reliability of variables.Frequency analysis was used to examine the social-demographic characteristics of the participants.Multiple regression analysis was used in order to verify the impacts of work environment and job satisfaction on service quality.Results indicate that care workers’ work environment has a positive effect on job satisfaction.Also,work environment and job satisfaction both have a positive effect on service quality,but their effects differ significantly.Work environment is closely related to tangibles,reliability,and responsiveness of service quality but not assurance or empathy of service quality.Job satisfaction has a positive effect on tangibles,responsiveness,and empathy of service quality,but not reliability or assurance.