基于微博问答的付费问答用户持续使用意愿研究

来源 :华中师范大学 | 被引量 : 0次 | 上传用户:lihua1114110
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This thesis addresses the research question "Why do users continue to use paid Q&A in China" by these means:First,this research introduces research background on paid Q&A in China and raises research question and highlights the research significance;Second,the author concludes previous research on paid Q&A in aspects of Q&A sys-tem,paid subscription and sharing economy,and finds that most of prior research focus-es on exploring the influence of usefulness but not enjoyment on the users-willingness of continuing using a paid Q&A system;Third,the thesis introduces the VAM theory and build a modified model based on it,this modified model highlights the importance of pleasure on users’ continuance inten-tion in using paid Q&A;Finally,the empirical study combining an Exploratory Factor Analysis and an Con-firmatory Factor Analysis proves that,after integrating factors extracted from previous research and the proposed model,the research is tested to be explanatorily capable and hypotheses related to the model are mostly proved to be supported.As a conclusion,this study conducts an investigation on the constructs and related theories that influence users’ continuance intention to use paid Q&A,from a hedonic perspective.In this thesis,VAM theory is selected as the prototype of proposed research model which reveals factors affecting users’ continuance intention to use a Chinese paid Q&A product named Weibo Paid Q&A.In this thesis,the proposed model makes predic-tions that the constructs perceived fee and community atmosphere along with perceived enjoyment construct have critical effect on users’ continuance willingness in using Weibo Paid Q&A in China.With the assistance of PLS-SEM,this study analyzes data collected from users in WPQA,the empirical study verifies that users’ continuance inten-tion is assuredly dependent on perceived fee and community atmosphere along with per-ceived enjoyment.The study also reveals that quality of answerers and quality of answer positively exert significant influences on perceived enjoyment.
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