“网络群体事件”是近年来出现的流行语,是指在互联网上发生的有较多网民参与讨论的事件,网络群体事件一般以政府官员行为、突发性重大案件为焦点,通过网络的高速性和广泛性达到大规模网民关注和响应。网络群体事件对重大事件的曝光和讨论,形成了强大的公众舆论,对事件本身起到了一定的监督作用,同时也带来了一些负面影响。网群事件具有复杂性、易放大性、发展趋势不确定性(难应对性)等特点,面对这样的突发危机事件,政府、社会、公众如何应对是摆在我们面前的严峻问题。探寻网络在群体事件中的功能并准确定位,研究有效地对策,可以为服务型政府行使公共权力处理好网络舆论难题,解决好政府与公众、公众与公众之间的冲突,维护好网络安全,构建公民社会,疏通公众诉求渠道等方面带来诸多益处,亦可进一步深化和推动该领域的研究。Investigation for Situation and Strategy of Internet Group Events"Network group event" is the buzzword in recent years, is occurring on the Internet have more Internet users participate in the discussion of the events, network groups, government officials generally conduct the event, focus on major cases of sudden, high-speed network and extensive attention and response to large-scale users. Network groups the exposure incident on the major events and discussions, the formation of a strong public opinion on the events themselves played a supervisory role, but also brought some negative impacts. Network group event has complexity, easy to zoom, development trend of uncertainty (hard to deal with sex), and other features, the face of this unexpected crisis, government, society, the public how to respond in front of us is a serious problem. Network in groups to explore the function of the incident and accurate positioning of the effective measures for service-oriented government to handle the exercise of public power network consensus problem, solve the government and the public, the conflict between the public and the public, safeguard network security, build civil society, to clear the channels of public demand to bring about many benefits, but also to further deepen and promote research in the field.