本文在梳理国内外学者对跨文化交际能力及敏感度研究的基础上,以中石油外派员工为样本,以郭明程及Starosta(1997)设计的跨文化敏感水平问卷为基础,对中国外派员工跨文化敏感水平及相关系数进行分析,并结合相关实证研究,横向对比海外留学生的跨文化敏感度水平。最后,在上述调查及分析的基础上,作者对中国企业如何加强跨文化培训,提高其员工跨文化交际能力,继而提高工作效率给出切实可行的建议。 Based on the researches on the intercultural communication competence and sensitivity of domestic and foreign scholars and the expatriate staff of PetroChina, based on cross-cultural sensitive questionnaire designed by Guo Ming-cheng and Starosta (1997) Cultural sensitivity and correlation coefficient analysis, combined with relevant empirical research, cross-cultural comparison of cross-cultural sensitivity of overseas students. Finally, based on the above investigation and analysis, the author gives practical advice on how Chinese enterprises can enhance cross-cultural training, enhance their intercultural communication skills, and then improve work efficiency.