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目的探讨优质的护理对儿科门诊输液室患者满意度的影响。方法选取2015年1月至12月来我院儿科门诊就诊的300例由于呼吸道感染以及腹泻而发病的患者为作为观察组,给予优质的护理;同时选取同期就诊于我院儿科门诊进行进行门诊输液的儿科患者300人为对照组,给予常规护理。通过观察两组患者关于门诊护理的态度进行统计分析。结果观察组患者门诊输液穿刺成功率以及失败率分别为85%、15%,对护理的满意程度为90%;对照组患者门诊输液穿刺成功率及失败率分别为65%、35%,对护理的满意程度为63%。结论优质的护理可以明显降低儿科门诊输液室患者的穿刺失败率。
Objective To explore the effect of quality nursing on patient satisfaction in pediatric outpatient infusion room. Methods From January to December 2015, 300 cases of pediatric patients with respiratory tract infection and diarrhea in our pediatric outpatient department were treated as observation group, and were given good care. At the same time, we selected pediatric outpatient department in our hospital for outpatient infusion 300 pediatric patients as control group, given routine care. Through the observation of two groups of patients on the attitude of outpatient care for statistical analysis. Results The success rate and failure rate of outpatient infusion in the observation group were 85% and 15%, respectively, and the satisfaction rate to nursing was 90%. The success rate and failure rate of outpatient infusion in the control group were 65% and 35% The degree of satisfaction is 63%. Conclusion High-quality nursing can significantly reduce the failure rate of pediatric patients in the infusion room.