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目的:探讨和观察在医院妇产科的护理管理工作中,实施柔性管理的临床应用情况。方法:随机选择重庆市丰都县中医院自2012年12月至2015年12月,进行住院治疗的妇产科患者、孕产妇268例。对她们参照数字表法进行平均分组,即观察组患者134例,进行柔性管理护理;对照组患者134例,进行常规管理护理。对两者的临床护理结果进行统计学分析。结果:观察组经过临床护理后的各项护理质量评分以及护理总满意度(93.28%)均要明显高于对照组(82.09%),缺点率(2.24%)和差错率(0.75%)均要低于对照组(10.44%,6.72%),各项比较结果差异性明显,差异具有统计学意义(P<0.05)。结论:将柔性管理应用于医院妇产科的临床护理工作中,能够有效改善和提高护理服务的质量和水平,降低差错率,提高患者的满意度。
Objective: To investigate and observe the clinical application of flexible management in hospital obstetrics and gynecology nursing management. Methods: Obstetrics and gynecology patients and pregnant women in 268 cases were randomly selected from Fengdu Hospital of Traditional Chinese Medicine in Chongqing from December 2012 to December 2015. On the basis of the digital table method, they were grouped equally, that is, 134 cases in the observation group were treated with flexible management and 134 cases in the control group were treated with routine management and care. The clinical nursing results of both were statistically analyzed. Results: The scores of nursing quality and total satisfaction (93.28%) in the observation group after clinical nursing were significantly higher than those in the control group (82.09%), the defect rate (2.24%) and the error rate (0.75%) Lower than the control group (10.44%, 6.72%), the results of the various differences were significant, the difference was statistically significant (P <0.05). Conclusion: Applying flexible management to the clinical nursing of obstetrics and gynecology in hospitals can effectively improve and improve the quality and level of nursing services, reduce the error rate and improve patient satisfaction.