论文部分内容阅读
苏州地区六个县市局推行全面质量管理以来,涌现一批优秀QC小组,摸索到了一些经验和科学管理方法,也取得了一定成绩。但是如何把通信企业的全面质量管理引向深入,是当前需要研究和回答的问题。一、思想上要进一步明确推行全面质量管理的目的。推行全面质量管理不是目的,而是手段;它的目的是:①提高质量、降低消耗;②提高企业素质。我们学习全面质量管理第一课,就提到了“全体成员为主体,全体部门参加,对通信质量实行全过程管理,达到提高质量、提高经济效益”的目的,通信企业产品的特殊性更要求我们提供迅速、准确、安全、方便的通信质量。俗话说得对:质量好,效益高;质量差,牌子倒。对企业的领导者来说,应该思考得更深刻一点,即:提高企业的人员素质、技术素质和管理素质,使企业在一定社会
Since the implementation of total quality management in the six counties and municipalities in Suzhou, a group of outstanding QC teams have emerged, and they have explored some experience and scientific management methods, and have also achieved certain results. However, it is a question that needs to be researched and answered. First, ideologically, we must further clarify the purpose of comprehensive quality management. The implementation of total quality management is not a goal but a means; its purpose is: 1 to improve quality and reduce consumption; 2 to improve the quality of the company. When we learned the first lesson of total quality management, we mentioned the purpose of “all members as the main body, all departments participate in the management of the whole process of communication quality, improve quality, and increase economic efficiency.” The special nature of communication products requires us to Provides rapid, accurate, safe and convenient communication quality. The saying goes right: good quality, high efficiency; poor quality, brand down. For the leaders of enterprises, they should think more profoundly, that is: to improve the quality of the company’s personnel, technical quality and management quality, so that enterprises in a certain society