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目的研究脑外科主要的护理安全隐患,总结有效的防范对策。方法本院脑外科于2015年2月至2016年2月实施护理安全隐患管理防范活动,与2014年1月至2015年1月未实施护理安全隐患管理防范进行对比,记录活动前后医疗纠纷发生率,总结相关影响因素及防范措施。结果活动开展前有36例出现护患纠纷,患者投诉20例;活动开展后有10例出现医疗纠纷,患者投诉9例。结论加强对脑外科护理人员的管理,提高医务人员素质,与患者加强沟通,进行健康教育,可以降低医疗纠纷发生率。
Objective To study the main nursing safety risks of brain surgery and to sum up effective preventive measures. Methods The department of neurosurgery in our hospital conducted preventive measures for nursing safety risks from February 2015 to February 2016, compared with the unmanaged measures for prevention and control of nursing safety risks from January 2014 to January 2015, and recorded the incidence of medical malpractice before and after the activity , Summarizes the relevant factors and preventive measures. Results There were 36 cases of nurse-patient disputes before the activity and 20 cases of patients complaints. After the activity, 10 cases of medical disputes and 9 cases of patients complaints. Conclusion Strengthening the management of nursing staff in neurosurgery, improving the quality of medical personnel, strengthening communication with patients and carrying out health education can reduce the incidence of medical disputes.