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山东省平阴县电业局为了更好地为全县经济发展,人民生产、生活供好电,服好务,向全县人民开展供电服务“110”指标承诺活动。1 凡用户用电遇到困难时,请及时联系,将给予热情帮助。当您遇到紧急故障需要处理时,抢修人员将在接到报修电话后60分钟内赶到现场。2 电力供应可靠率保证达到99％以上。3 政府确定的重点用户,用电保证率100％,城乡居民生活照明用电保证率98％以上。4 当您来办理用电和咨询业务时,将会得到满意服务,办理业务迅速及时。5 电网设备需要计划停电检修时,您将在3天前得到停电通知。
Pingyin County Electric Power Bureau in Shandong Province in order to better the county’s economic development, the people’s production, living for the good electricity, serve the good, to the county people to carry out the power supply service “110” indicator commitment activities. 1 When users have difficulties in using electricity, please contact them in time and give them enthusiasm. When you encounter an urgent problem that needs to be dealt with, the emergency personnel will arrive at the scene within 60 minutes after receiving the repair report. 2 The power supply reliability rate is guaranteed to be over 99%. 3 The key users identified by the government have a guaranteed electricity rate of 100%, and the urban and rural residents’ living and lighting electricity guarantee rate is above 98%. 4 When you come to apply for electricity and consulting services, you will be satisfied with the service and the business will be promptly and timely. 5 When the power grid equipment needs scheduled power outages, you will get a power outage notice 3 days in advance.