随着旅游产业的不断发展,酒店行业内开始出现转型的现象。五星级酒店若想在激烈的市场竞争中争得一席之地,获得更长远的发展,就应该顺从精细化管理的趋势,从内部管理开始突破。本文以精细化管理理论为基础,通过调查研究,分析五星级酒店精细化管理存在的问题,并提出相应的解决方案,希望在促进高星级酒店精细化管理、提高酒店服务质量方面有所贡献。 With the continuous development of the tourism industry, the transformation of the hotel industry began to appear. If you want to gain a foothold in the fierce market competition and get more long-term development, the five-star hotel should follow the trend of meticulous management and break through from internal management. Based on the theory of fine management, this paper analyzes the problems existing in the fine management of five-star hotels and puts forward corresponding solutions through investigation and research. I hope that in the promotion of refined management of high-star hotels and the improvement of hotel service quality contribution.