居住物业管理是情系百姓、造福市民的一项十分重要的工作，也是城市系统管理中必不可少的组成部分，其水平充分体现了一个城市的文明程度。对于处在中国改革开放最前沿的浦东新区来说，在即将进入21世纪之时，这项工作更具迫切性和重要性。浦东新区主要领导同志指出，要将物业 Residential property management is a very important task for people to benefit the public. It is also an indispensable component of urban system management. Its level fully reflects the degree of civilization of a city. For Pudong New Area, which is at the forefront of China’s reform and opening up, it is even more urgent and important as it enters the 21st century. Pudong New Area, the leading leaders pointed out that property should be