这天,正是我的值班时间。当我在大厅向患者和家属介绍,医院的患者服务中心可预约每周二下午的免费心理咨询事宜的时候,有一位50多岁的女士,戴着毛线帽和一个大口罩,穿着厚厚的羽绒服,在我周围不停地徘徊。虽然她眼睛看着其他地方,但凭我的职业敏感,我能感觉到她正集中注意力听我跟他人的对话。当咨询的人们渐渐离开,稍有空闲之际,我主动将关切的目光投向这位女士, This day, it is my duty time. When I introduced patients and their families in the lobby, the hospital’s Patient Care Center made an appointment for free counseling every Tuesday afternoon when a 50-year-old woman wearing a wool cap and a big mask and a thick down jacket , Wandering around me constantly. Although she was looking at the rest of her eyes, with my professional sensitivity, I could feel her concentrating on listening to my conversations with others. When counseling people gradually leave, a little while idle, I take the initiative to turn my attention to the lady,