我们首先以接待利用窗口的服务质量为抓手,全面提升民生档案查询的服务水平。根据群众的实际需要,推出了“上午提前上班,中午专人值班”的人性化服务。同时,着力加强对窗口接待人员的 We first use the reception window to the quality of service as the starting point, and comprehensively enhance the livelihood of the file query service level. According to the actual needs of the masses, launched a “morning to work early, noon manned duty” of human services. At the same time, efforts to strengthen the window reception staff