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从成熟汽车市场上经销商从售后领域赚取主要利润的模式来看,国内经销商未来也会越来越重视售后市场新车销售的低迷正促使越来越多的经销商改革。从成熟汽车市场上经销商从售后领域赚取主要利润的模式来看,国内经销商未来也会越来越重视售后市场。但是,目前国内售后服务市场中还存在不少问题。特恩斯新华信的调查显示,逾五成的消费者认为经销商无法及时回应和解决消费者反馈的信息和问题。同时,保养连锁店、汽车美容店、专
From the mature automobile market, dealers from the sale of the area to make major profit model point of view, the domestic dealers will pay more and more attention to the future aftermarket downturn in new car sales are prompting more and more dealer reform. From the mature automobile market dealers from the sale of the area to make major profit model point of view, the domestic dealers will also pay more and more attention to the after-sales market. However, there are still many problems in the domestic after-sales service market. According to a survey conducted by The Twins New Watson, more than 50% of consumers think that distributors can not timely respond to and solve customer feedback information and questions. At the same time, the maintenance chain, car beauty shop, college