情绪是人对周围事物、自身以及自身活动状况给予肯定或否定的心理反应。当人的需要与欲望得到满足时则产生轻松喜悦、愉快、兴奋等积极情绪;当需要与欲望不被满足或者是受到侮辱的时候则产生紧张、愤怒、沮丧、焦虑、忧愁、憎恨等消极情绪。积极情绪一般能增强大脑的功能状态,使人的学习、工作及处事效率提高,同时能增强人体的内分泌及免疫功能,少生疾病。另外,积极的情绪还能缩短人际间的心理距离,有助于建立良好的人际关系。而消极的情绪一般是降低大脑功能,使人的活动效率下降,如“气得说不出话”、“考试紧张失常”等。同时还易引起内分泌功能失调,免疫能力 Emotions are the psychological reactions of people to affirm or negate the things around themselves and their own activities. Negative emotions such as tension, anger, frustration, anxiety, sadness, hatred, etc. arise when positive emotions such as joy, happiness, excitement, etc., are met when people’s needs and desires are met; when their needs and desires are not met or insulted . Positive emotions can generally enhance the functional status of the brain, people learn, work and service efficiency, while enhancing the body’s endocrine and immune function, fewer diseases. In addition, positive emotions can shorten the psychological distance between people, helping to establish good relationships. The negative emotions are generally lower brain function, the decline in the efficiency of human activities, such as “breathless ”, “test tension disorders ” and so on. At the same time also easily cause endocrine disorders, immune system