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目的研究分班制目视管理法在门诊输液安全护理中的应用效果。方法彭湃纪念医院门诊输液室自2015年7月起开始实施分班制目视流程管理法,比较管理前(2015年1-6月)和管理后(2015年7-12月)各项相关观察指标的差异性。结果分班制目视流程管理法实施后,门诊输液室护理人员的安全输液管理能力评分显著高于实施前,患者输液等候时间、输液相关不良事件发生率均显著低于实施前,门诊输液护理满意度显著高于实施前,差异均有统计学意义(P<0.05)。结论将分班制目视流程管理法应用于门诊输液安全护理实践之中,能够显著提高门诊输液室护理人员安全输液管理能力,缩短输液等候时间,降低输液相关不良事件发生可能性,提高门诊输液患者护理满意度。
Objective To study the application effect of visual management of shift management in outpatient infusion safety nursing. Method Peng Pai Memorial Hospital outpatient infusion room from July 2015 onwards implementation of the classification system visual process management method, before the management (January-June 2015) and management (July-December 2015) of the relevant observations Differences in indicators. Results After the implementation of the shift management system, the safety infusion management ability of outpatient infusion room nurses was significantly higher than that before implementation, the waiting time of infusion and the incidence of infusion-related adverse events were significantly lower than those before implementation and outpatient infusion nursing Satisfaction was significantly higher than before implementation, the difference was statistically significant (P <0.05). Conclusion The application of the visualization procedure management method to the outpatient infusion safety nursing practice can significantly improve the safe infusion management ability of outpatient infusion room nurses, shorten the waiting time of infusion, reduce the possibility of infusion-related adverse events and improve the outpatient infusion Patient care satisfaction.