我们经常讲要熟悉馆藏,熟悉读者,了解读者,这是毫无疑义的,可是落实到实处,在具体工作中怎么体现。这就要看我们读者工作人员的能力和责任心了。例如:我室是专业图书情报室,很多专业知识对我来说是陌生的,但是我在图书馆专业知识方面却是熟悉的,所以在熟悉读者,了解读者的基础上,也让读者了解自己,从感情上勾通与读者间的相互了解,在工作中互相取长补短。比如:一次一位刚分配来不久搞化工机械设计的词志,很想找一本有关机械设计计算方面的书,从我与他交谈中,知道他正承 We often talk about getting familiar with the collection, getting to know the readers, and understanding the readers. There is no doubt about this. However, we have implemented it in practice and embodied it in specific work. This depends on the ability and sense of responsibility of our readers. For example: My room is a professional library information library, a lot of expertise is unfamiliar to me, but I am familiar with the library expertise, so familiar with the reader, to understand the reader, but also allow readers to understand their own , From the emotional relationship between the reader and the mutual understanding of each other in the work of each other. For example: once assigned to a short period of time to engage in chemical and mechanical design of the blog, would like to find a book on mechanical design calculations, from talking to him, I know he is bearing