在管理活动中,管理者经常遇到各种各样的冲突,冲突在组织中发生的程度,管理者对于冲突处理的成功与否,直接关系组织的管理绩效。本文从冲突的类型、冲突发生的原因、冲突处理的策略等方面对冲突与冲突管理做了分析与阐述。 In management activities, managers often encounter a variety of conflicts, the extent of the conflict in the organization, the management of the success of conflict management, directly related to organizational management performance. This article analyzes and expounds the conflict and conflict management from the aspects of the type of conflict, the reason of conflict and the tactics of conflict management.