《社会保障“十二五”规划纲要》提出要改进和加强社会保障管理服务,提高管理服务水平。本期“十二五”规划在行动栏目以“强化基础管理,提升服务能力”为主题,以安徽省开展“基础管理提升年”活动为例,让读者了解到经办机构是如何用强化基础管理的方式促进经办服务能力提升的。管理与服务是社保经办的永恒主题,管理是基础,服务是目的。要提供人民群众满意的服务,经办机构必须在基础管理上下一番苦功夫。正是为实现 “Social Security” “Twelfth Five-Year Plan” proposed to improve and strengthen the social security management services, improve management services. In the current issue of “Twelfth Five-Year Plan”, we set the theme of “Strengthening Basic Management and Improving Service Capability” in the action column, taking Anhui Province as an example, How institutions can enhance the ability to handle services by strengthening basic management. Management and service are the eternal theme of social insurance management, management is the foundation, service is the purpose. To provide satisfactory services to the people, handling agencies must make some hard work in basic management. It is for realization