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威廉·大内教授对日、美企业的经营管理进行对比后发现,在组织模式的每个重要方面,日本与美国都是对立的。但是,在美国的一些成功企业中,如IBM、普罗克特、甘布尔、休利特·帕卡斯、伊斯门、柯达等,在经营管理上与日本有着惊人的相似之处。于是,他参照着“X”理论、“Y”理论,创立了著名的“Z”理论。 一、“Z型组织”的文化特征是:信任、微妙性和亲密性 1、“Z理论”的第一课——信任。威廉·大内认为,信任可以使企业内的部门作出牺牲以顾全企业整体的利益;信任可以使员工坦率和诚实地对待工
Professor William Daye compared the management of Japanese and American enterprises and found that Japan and the United States are opposites in every important aspect of the organizational model. However, some successful enterprises in the United States such as IBM, Proctor, Gamble, Hewlett Packard, Isman, Kodak and others have striking similarities in management with Japan. So, he refers to the “X” theory, “Y” theory, founded the famous “Z” theory. First, the “Z organization” of the cultural characteristics are: trust, subtlety and intimacy 1, “Theory Z” the first lesson - trust. William Dayung believes that trust can make the divisions within the enterprise sacrifice to the interests of the enterprise as a whole; trust can make the staff straightforward and honest treatment