长期以来,我国医院药师的职能仅以调剂、分发、保管等工作为主,随着全国医疗制度改革的全面推行,以患者为中心,满足患者的医疗需求已经成为许多医院的共识,这就要求医院药房建立相应的药学服务模式。门诊药房作为与社会交流的窗口,面对层次不一的患者,必须转变观念,由“面向药 For a long time, the function of hospital pharmacists in our country is mainly based on the work of adjustment, distribution and custody. With the full implementation of the reform of the national medical system, the patient-centered medical needs have become the consensus of many hospitals. This requires Hospital pharmacies to establish the corresponding pharmacy service model. Outpatient pharmacy as a window of social interaction, the face of different levels of patients, we must change their concepts, from the "drug